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Encore Sales Coordinator- Delta Hotels by Marriott Toronto Downtown in Toronto, Ontario

Position Overview

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up. The Sales Coordinator is a developmental role for progression to a Sales Manager after one year. The position reports into a Sales Director or Director, Event Technology.

Key Job Responsibilities

Sales Support and Coordination

  • Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.

  • Maximize revenue and adhere to event profit guidelines for all assigned business.

  • Meet client needs through attending client meetings and responding to client concerns, questions and problems.

  • Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.

  • Effectively use PSAV tools and resources to respond to customer requests.

  • Ensure CRM is accurate and up to date at all times.

Job Qualifications

  • Minimum of a High School diploma; BS/BA is preferred

  • 1+ years of sales/event experience

  • Prior technology, sales, hospitality or event planning experience a plus

  • Technical aptitude and proficiency with computer software and programs

  • Strong written and verbal communication skills

Competencies (by Core Values)

  • Hospitality

  • Responsiveness

  • Ownership

  • Professionalism

  • Communicates Effectively

  • Action Oriented

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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